Customer Q & A

 

Q. How long does it take?

A. We can usually locate and negotiate the vehicle of your choice in about 2-5 days.

 Q. How do you make contact with the dealers?

A. Our consultants work with the dealers through phone, fax, and e-mail.

Q. How do you determine a good price?

A. We use various pricing guides in the industry to determine the true market value. We will start negotiations at true market value or less. 

Q. Are you associated with any dealers?

A. No. We are an independent company that works for you, the car-buyer.

Q. Do you inspect the cars or provide warranties?

A. We do not. These responsibilities belong to the car dealer. Cars today are sold with warranties or   

As Is. By law, there is a sticker on the window that depicts this. If a car is no longer under the manufacturer’s warranty, it is possible to buy extended warranties from the dealer. We will inform you of all the details when we contact you with our findings.

Q. When is payment for your services due?

A. Full payment for services rendered should be within 15 days after the client has accepted the final purchase quote.

Q. Can I cancel your service?

A. Yes. You owe us absolutely nothing unless you accept the final purchase quote offered.

Q. What is the Final Purchase Quote?

A. In 3-5 days our consultants will call you with the final purchase quote. This is the lowest price we were able to attain for the vehicle you specified. If you are satisfied with this quote, we reserve the car for you.  Only then do you pay for our service

Q. How do you help me with my Trade-In?

A. First we determine the market value of the trade. Then, we contact various dealers and get offers for the trade-in. If you still owe on the trade-in, we will work out the details, and explain your options. 

Q. What happens after I accept the final purchase quote?

A. After you receive our quote you go to the dealer. They will be waiting for you and the price of the car will be exactly what we quoted you. The only thing left will be to determine the financing. This is based on your credit. After that you just sign and drive! If there are any questions that arise while you are at the dealer, call us, we will assist you.

 

 







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